Does the outlet work with other devices?

• Yes.
• No.

What does the LED do when you connect the charger?

• Stuck flashing Red and Green
• Turns solid green in less than 60 seconds
• Flashes red, then flashes yellow, then goes solid green
• Never turns on

What does the LED do when you connect the charger?

• Stuck flashing Red and Green
• Turns solid green in less than 60 seconds
• Flashes red, then flashes yellow, then goes solid green
• Never turns on

Do the batteries have enough power to move the cart?

• Yes
• No

If your charger malfunctions, please provide a video clip demonstrating the problem so we can take appropriate action. Please read our warranty policy or contact us via WhatsApp (bottom right of our website) or email support@basengolfbattery.com.

If your charger malfunctions, please provide a video clip demonstrating the problem so we can take appropriate action. Please read our warranty policy or contact us via WhatsApp (bottom right of our website) or email support@basengolfbattery.com.

Is the charger plugged into an extension cord?

• Yes
• No

If you remove the grill guard, does the fan work?

• Yes
• No